OMAHA(KPTM)- It's back up now, but a networking issue crashed Healthcare.gov Tuesday night, keeping users from logging in and submitting applications for the new health insurance exchanges. The site has been giving people headaches since it launched at the beginning of the month. Now an Omaha computer expert is weighing in on the challenges programmers face when it comes to fixing the site.
Thor Schrock has been in the computer repair business for more than a decade, and he's fixed a lot of website, but he says healthcare.gov will be a huge challenge for those tasked with getting it to work the way it was intended to.
Schrock says it comes down to too much traffic bogging down the site, and flaws in the way it handles data. He predicts fixing the site will take a lot of time and it'll be a bumpy road for those signing up for healthcare online.
"The trouble is when you bring in coders on a project that haven't been there for the whole development, they can't just re-write 500 million lines of code. They have to understand what all five hundred million lines of code do, and then they can try to go back and re-write the five million," said Schrock who predicts that it will be no easy task for those coming in late in the game to fix the site.
Schrock says he does believe the site can be fixed, but says he thinks it'll be at least another month before the site will run smoothly. He recommends waiting until after the Christmas holiday to try to navigate the site. "They should go back and see if it's working better, because hopefully at that point they should have the bugs worked out ," said Schrock.
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